Terms & Conditions

Welcome to Digi-Dukaan – Pakistan’s trusted online shopping store. By using our website https://digi-dukaan.com, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By accessing or using Digi-Dukaan, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy.

2. Online Store Terms

  • You must be at least 18 years old to make a purchase from Digi-Dukaan.

  • All products listed on our site are subject to availability.

  • We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information

We strive to display accurate product images, descriptions, and pricing. However:

  • Colors may slightly vary due to different screen settings.

  • Prices are subject to change without prior notice.

  • Product availability may vary based on location and stock levels.

4. Orders & Payments

  • Orders can be placed online through our secure checkout system.

  • We accept payments via Cash on Delivery (COD) and other secure payment methods.

  • Once an order is placed, you’ll receive a confirmation email and/or SMS with your order details.

5. Shipping & Delivery

  • We offer nationwide delivery across Pakistan.

  • Delivery times typically range from 2–5 business days depending on your location.

  • Shipping charges (if applicable) are clearly mentioned during checkout.

6. Returns & Exchanges

Your satisfaction is important to us. Our return policy is as follows:

  • Returns must be requested within 3 days of receiving the product.

  • Items must be unused, undamaged, and in original packaging.

  • Return shipping costs may apply unless the product was defective or incorrect.

  • Refunds are processed after inspection and approval.

For more, see our detailed Return Policy (link your returns page here).

7. Intellectual Property

All content on Digi-Dukaan — including logos, images, product listings, and design — is the property of Digi-Dukaan and protected under intellectual property laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability

Digi-Dukaan shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

9. Modifications to Terms

We reserve the right to update these Terms & Conditions at any time. Any changes will be posted here with the revised effective date. Continued use of the website implies acceptance of the updated terms.

10. Contact Information

For questions, complaints, or legal concerns, please contact us:

Digi-Dukaan
📞 +92-310-790-3949
📧 info@digi-dukaan.com